FAQ

  • Purchasing

  • Delivery

  • Product Setup

  • Product Use

  • Further Questions

How do I select the right modular structure for my needs?

McGregor has three structures designed for different industries and available in multiple sizes; if you are unsure which is the best structure for your requirements, please contact us, and we will advise which product is right for you.

Can I view the structures?

We typically have the structures constructed at our factories as part of our ongoing development of the design - these can be viewed with prior arrangement as we will have different structures in place according to our design schedule. In addition, we can arrange site visits with our clients so you can understand why our buildings are so good.

How do I place an order?

Select your structure and shipping week on the product purchasing page. We will send you a quote within three hours or, at the latest, the same day. In addition, we will call and work with you to check you are ordering the most appropriate structure and you are clear on the delivery schedule and requirements. Once you confirm the quote, we will organise assembly and shipping, keeping you informed.

What are the payment options available?

The invoice contains our bank details. Payment is made through bank transfer, credit card, debit card, or through Stripe’s online payment system.

What are the payment terms?

Any purchase under £4,000 is the full payment with the order.  Our terms for purchases over that are 30%, with orders 70% just before delivery; typically, we supply structures rapidly; therefore, these invoices can come together. Invoices are normally to be paid within seven days, but our terms above must be adhered to.

How much VAT do I need to pay?

For companies inside the U.K., VAT is charged at the standard rate of 20%, but companies outside the U.K. are exempt.

What are the normal lead times?

The company is structured to provide commercial structures rapidly for businesses that want to expand their operations when needed. So we manufacture to 90% assembly, enabling us to quickly package and deliver a wide range of structures from order confirmation. Our efficient process strives to achieve delivery times as short as 72 hours for our self-install structures.

What warranties or guarantees are offered?

Our product guarantees are available on the website and stipulate longevity, wind and snow guarantees against euro codes BS 6399-2:1997 / BS 6399-3:1988 / BS EN 13782:2005

Do you offer support for large or custom orders?

The business is designed to supply high-quality structures quickly and at scale; we delivered multi-million-pound projects for clients across Europe and Africa in short time scales - please contact us so we can understand what you are trying to achieve.

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